Privacy Policy
Last Updated: 15/9/2026
At Ilkal Sutra, we value the trust you place in us. This Privacy Policy explains how we collect,
use and protect your information when you visit our website or shop with us.
The Information We Collect
When you place an order or interact with us, we may collect details such as your name, phone
number, email address, delivery address, order details and payment-related information.
We may also collect limited information about how you use our website to help us improve your
experience.
How We Use Your Information
Your information helps us to:
Process and deliver your orders
Provide personalised customer service
Manage returns, exchanges and refunds
Keep you informed about your orders
Improve our website, collections and services
Share new collections and special updates, where you have chosen to receive them
Your Information & Our Partners
We never sell your personal information.
Where necessary, we may securely share relevant information with trusted partners who help us
with payments, delivery, technology and customer services.
Your Privacy, Protected
We take reasonable measures to keep your information secure and use it only for legitimate
business purposes.
You may contact us at any time to ask about your personal information, update your details or
opt out of promotional communications.
Cookies
Our website may use cookies to remember your preferences, improve your browsing experience
and understand how visitors interact with our website. You can manage your cookie preferences
through your browser settings.
A Note on Security
While we take every reasonable measure to protect your information, no digital system can
guarantee complete security.
Get in Touch
If you have any questions about your privacy or how we handle your information, we would be
happy to hear from you.
Ilkal Sutra
Email: ilkalsutra@gmail.com
Phone: 9180172712
Address: 77/K, 6th Main Rd, Agrahara Dasarahalli, Rajajinagar, Bengaluru, Karnataka 560079
Your trust is part of our heritage. We treat your information with the same care and
respect we give to every piece we create.