Terms & Conditions
Last Updated: 15/9/2026
Welcome to Ilkal Sutra. By accessing or using our website and purchasing our products, you
agree to the following Terms & Conditions. Please read them carefully before using our website.
1. About Our Products
Ilkal Sutra offers fashion, accessories, home and lifestyle products, including products made
using Ilkal textiles.
As many of our products are inspired by handloom and handcrafted traditions, slight variations
in colour, texture, weave, pattern or finish may naturally occur. These variations are part of
the character and beauty of the craft and should not be considered defects.
2. Product Information
We make every effort to display our products, colours, descriptions, sizes and prices as
accurately as possible.
However, colours may appear slightly different depending on your device or screen
settings.(may diff after real)
We reserve the right to correct errors, update product information and make changes to products
or prices when necessary.
3. Orders
When you place an order through our website, you agree to provide accurate and complete
information.
Once your order is placed, you will receive an order confirmation.
We reserve the right to cancel or decline an order in certain situations, including product
availability, pricing errors, incorrect information or suspected fraudulent activity.
4. Pricing & Payment
All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.
Payment must be completed through the payment methods available on our website.
Orders will be processed after successful payment confirmation, subject to the selected payment
method.
5. Shipping & Delivery
We will make reasonable efforts to dispatch and deliver your order within the estimated delivery
time shown on the website.
Delivery times may vary due to location, courier delays, weather, holidays or circumstances
beyond our control.
Once the order has been handed over to the delivery partner, delivery is also subject to the
courier's service conditions.
6. Cancellation
You may cancel your order at any time before shipping.
Once the order is delivered, any return request will be handled as per our Return & Refund
Policy. Please check the policy for eligibility.
7. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are subject to the applicable terms of our Cancellation, Return
& Refund, and Exchange Policy.
Return or exchange requests must be raised within the specified return period and meet the
applicable eligibility conditions.
For complete details, please refer to our Cancellation, Return & Refund, and Exchange
Policy.
8. Intellectual Property
All content on the Ilkal Sutra website, including:
Brand name and logo
Product photographs
Designs
Text and descriptions
Graphics
Videos
Website layout
Other original content
belongs to Ilkal Sutra or its respective rights holders.
You may not copy, reproduce, modify, distribute or use our content for commercial purposes
without our written permission.
9. Website Use
You agree to use our website only for lawful purposes.
You must not:
Misuse the website
Attempt to gain unauthorised access
Introduce harmful software or code
Copy or reproduce website content without permission
Use the website for fraudulent or unlawful activities
10. Third-Party Services
Our website may use third-party services such as payment gateways, delivery partners,
analytics tools and technology providers.
These services may have their own terms and privacy policies, and their services are subject to
their respective conditions.
11. Limitation of Liability
We take reasonable care to ensure that our website and services operate properly. However, we
cannot guarantee that the website will always be available, error-free or uninterrupted.
Ilkal Sutra will not be responsible for delays or issues caused by circumstances beyond our
reasonable control.
12. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be published on this page with the updated 15/9/2026 date.
Your continued use of the website after changes are posted means that you accept the updated
Terms & Conditions.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Ilkal Sutra
Email: ilkalsutra@gmail.com
Phone: 9180172712
Address: 77/K, 6th Main Rd, Agrahara Dasarahalli, Rajajinagar, Bengaluru, Karnataka 560079
Ilkal Sutra — rooted in heritage, created with care, and designed for today.